Canada · Restaurant buying guide

Restaurant POS buying guide for Canada

Choosing a restaurant POS starts with a service, not a feature count. Bring a typical dine-in bill, a pickup order and a busy-shift close to each demonstration. A café, a full-service restaurant and a multi-location group need different device, kitchen and reporting arrangements.

Novaryq offers restaurant POS, kitchen display, direct ordering and operational tools. Plan inclusion, supported devices, onboarding and payment-provider setup must be confirmed for your Canadian location.

Run your Canadian service through the demo

Use your own menu and modifiers. Include provincial tax categories for your accountant to review, staff permissions and the languages your team needs. Ask to see the complete order-to-kitchen-to-payment sequence.

  • Try a split bill, a comp, a refund and a pickup order sent to the correct kitchen station.
  • Ask which payment methods, terminals and settlement reports are supported for your merchant account.
  • For multiple locations, verify each location’s menu controls, device licences and reporting access.

Ask for the whole operating cost

Compare written proposals using the same number of locations, terminals and kiosks. Novaryq’s published Canadian pricing is a starting point; the selected agreement defines your purchased scope.

  • Separate subscription, additional devices, kiosk licences, hardware, installation and training.
  • List payment processing, courier charges, messaging usage and other third-party fees separately.
  • Confirm the billing currency, term, renewal, cancellation, data export and support arrangements.

Switch with a rehearsal and a fallback

Export a copy of your current menu and reports before migration. Agree which records will be imported and how exceptions will be handled. Keep historical records accessible after the change.

  • Check modifiers, tax categories, opening stock and gift-card or loyalty balances individually.
  • Train a manager and a cashier on your actual printer, terminal and kitchen-display setup.
  • Rehearse one service, agree acceptance criteria and document the fallback before cutover.

Prove daily close and the outage boundary

Match orders, refunds, tips, cash counts and processor settlements during the rehearsal. A successful sale alone does not prove a balanced day. Record who investigates a mismatch and who can authorise an adjustment.

  • Test a connection interruption only on a supported, prepared terminal with the Beta cash workflow enabled.
  • Verify queued cash orders after reconnection; card payments still require connectivity.

Questions to ask before you choose

Can I use Novaryq on my existing hardware?

Possibly. Confirm each device, operating system, printer and payment terminal during scoping. A browser-based POS does not establish compatibility with every peripheral or payment device.

Does offline cash mean offline card acceptance?

No. The Beta offline-cash workflow is limited to supported, prepared terminals where it is enabled. Card payments require connectivity; browser/PWA and kiosk durability are not implied.

Are marketplace orders already integrated?

Marketplace integrations are in progress. Ask for the status of each requested channel and its tested flow before relying on it for service.

Does payroll preparation handle filing and remittance?

No. Confirm the attendance records and export fields in your scope, then have your external provider validate them. Filing, remittance and year-end processing stay with that provider.

Sources and product scope

Novaryq POS and supported offline workflow

Novaryq payment scope

Published Canadian plan disclosures

Discuss your restaurant workflow